BSB30110 Certificate III in Business

 

This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice to support a team.

Job Roles:

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Customer Service Advisor
  • Data Entry Operator 
  • General Clerk
  • Payroll Officer
  • Typist
  • Word Processing Operator

 

In order to gain the certificate, 12 units must be completed for this qualification, 1 compulsory units and 11 elective units.

The Compulsory Unit Include:  

 

  • BSBOHS301B - Apply Knowledge of OHS legislation in the workplace

The Elective Units Include:

  • BSBCUS301B - Deliver and monitor a service to customers
  • BSBFIA301A - Maintain financial records
  • BSBADM311A - Maintain business resources
  • BSBINM301A - Organise workplace information
  • BSBINM302A - Utilise a knowledge management system
  • BSBINN301A - Promote innovation in a team environment
  • BSBCMM301A - Process customer complaints
  • BSBITU306A - Design and produce documents
  • BSBPUR301B - Purchase goods and services
  • BSBWOR301A - Organise personal work priorities and development
  • BSBWRT301A - Write simple documents

The electives are not limited to those listed above, they can be selected from a broad range of units for different outcomes, they can be selected to suit the appropriateness of the role. All can be tailored to meet the needs of the workplace position.

 

Course Dates

Return to work (RTWC)
BRISBANE

Class Based T.B.A

Flexible Delivery Anytime

Gold Coast

Class Based T.B.A

Flexible Delivery Anytime

Aged Care/Disability Work

Class Avaiable across sites;Sunshine Coast and Gold Coast

 
 

 

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